|“My Product Has A Problem! What Can I Do?”
BuyNowu undertakes the strictest Quality Control of any China supplier you could find.
Our factories have their own quality control processes, but we don’t only take their word for it! When products come into the BuyNowu warehouse we have a team of over 15 qualified technicians who are dedicated to confirming the products are correct, in perfect condition, and working perfectly.
But sometimes things can go wrong… that’s why we back all our products with a 12-month guarantee. For full details of the warranty click here.
If, unfortunately, the product you bought from BuyNowu.com seems to have a problem, please note that as a wholesaler what we can do is to allow you to return the faulty product for a free repair. If the product is not repairable, we will credit or refund. Please find below the details of how we can help you.
What to do in 3 steps
You’re covered by our 12 month guarantee.
Problems Receiving the Product
Not As Described
Something is Missing
Dead On Arrival
Product Broken Down